At HousingX, safeguarding your privacy is fundamental. This Privacy Policy details how we collect, use, disclose, and protect your information when you use our HousingX platform (website and app) and related services. By using HousingX, you consent to the practices described in this policy.
1. Information We Collect
We collect information to provide and improve our services:
- Personal Information: Name, email address, phone number, password, profile picture, address (for property listings or searches), contact details of properties you’re interested in, and communications history.
- Property Information: Details of properties listed, viewed, or saved, including images, videos, descriptions, price, type, and location.
- Usage Data: Information on how you access and use the platform, including IP address, device type, browser type, operating system, pages viewed, features used, time spent on pages, and crash reports.
- Communications: Records of your interactions with other users via our chat system, and with HousingX customer support.
2. How We Use Your Information
We use the collected information for various purposes:
- To Provide and Maintain Our Service: Enable property listings, facilitate communication between users, manage user accounts, and operate platform features.
- To Personalize Your Experience: Offer tailored property recommendations, saved searches, and relevant content based on your activity and preferences.
- To Improve Our Service: Understand user behavior to enhance platform functionality, develop new features, and optimize performance.
- For Communication: Send you updates, notifications about listings, platform announcements, promotional offers (with your consent), and respond to your inquiries.
- For Security and Fraud Prevention: Protect against fraudulent or illegal activities, and ensure the safety and security of our users and platform.
- For Legal Compliance: Fulfill our legal obligations, enforce our terms of service, and resolve disputes.
3. How We Share Your Information
We may share your information with third parties in the following situations:
- With Other Users: When you list a property, relevant details (e.g., property description, images, your contact method if chosen) are visible to interested buyers/leasers. When you inquire about a property, your contact details may be shared with the lister. Our in-app chat facilitates direct communication.
- With Service Providers: Third-party vendors who perform services on our behalf, such as analytics, marketing, cloud hosting, and IT support. These partners are contractually obligated to protect your information.
- For Legal Reasons: If required by law, court order, or government request, or to protect the rights, property, or safety of HousingX, our users, or others.
- In Case of Business Transfer: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement robust technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Choices and Rights
You can review and update most of your account and listing information directly within your HousingX profile. You can also manage your preferences for marketing communications. For access, correction, or deletion requests, please refer to our dedicated Account Deletion page.
6. Children’s Privacy
HousingX is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically. Last Updated: July 18, 2025
Contact Us
If you have any questions about this Privacy Policy, please contact us: Email: privacy@housingx.com